Jackpotjoy VIP Program
Wagering requirements and T&C’s Apply | Commercial content | New Customers Only | 18+
Jackpotjoy does not have a VIP program any longer, however, they do operate with Joy Points instead.
Jackpotjoy casino is a great place to play for regular players. With its large number of unique games that one cannot find anywhere, the casino has made a name for itself. What is more, the Jackpotjoy team upgrades your membership to offer you VIP status or invite you to join the Residents Club, both of which come with great offers, excellent prizes, and interesting opportunities to use the facilities provided by the platform.
VIP Program Overview
In Jackpotjoy, a regular member will eventually make their way to getting a VIP status. VIP players get extra benefits and bonuses as well as gifts on a regular basis. These can include tickets to sporting events or concerts.
A VIP member also gets special bonuses on their birthdays and other anniversaries. For such members, the bonuses often do not carry even wagering requirements, even when a Jackpotjoy promo code is required.
The Jackpotjoy VIP team also hosts a variety of interesting events, to which the VIP member has access. However, you cannot apply to be a VIP member. You have to continue playing and wait for JackpotJoy to upgrade your status. Alternatively, you can also join the Residents Club, which offers similar benefits to members but targets a different type of user.
Terms and Conditions
There are some terms and conditions to be able to make it to VIP status on Jackpotjoy and to maintain the status. The first thing to remember is that you cannot apply to be a member. It is automatically done on the basis of your play.
The Jackpotjoy team will send you an invitation to inform you that you have qualified for VIP status, giving you more information about the deals and offers. The VIP status allows you to qualify for exclusive bonuses and offers on the platform as well as prizes, jackpots, and gifts not received by regular customers. The VIP status only holds for two months, and in order to continue being a VIP member, you must continue to play at your regular pace.
Residents Club Overview
The Residents Club operates similarly to the VIP programme. A regular member will eventually make their way to joining the Residents Club. The Residents Club players get extra benefits and bonuses as well as gifts on a regular basis.
Apart from receiving 500 joy points on registration, the Residents Club members also receive exclusive promotional offers and can participate in exclusive prize draws. They are also eligible to receive tickets to sporting events or concerts. A Residents Club member can also receive special gifts to show the appreciation of the Jackpotjoy team.
Terms and Conditions
There are some terms and conditions to be able to make it to the Residents Club on JackpotJoy and to maintain the status. The first thing to remember is that you cannot apply to be a member. It is automatically done on the basis of your play. The Jackpotjoy team will send you an invitation to inform you that you have qualified for the Residents Club, giving you more information about the deals and offers.
Residents Club membership allows you to qualify for exclusive bonuses and offers on the platform as well as prizes, jackpots, and gifts not received by regular customers. The Residents Club membership holds only as long as you fulfil the qualifying criteria.
1. How can I apply to the Jackpotjoy VIP programme?
You cannot apply for the VIP programme. The Jackpotjoy team chooses members to qualify for the VIP programme on the basis of their regular play statistics.
2. What do I have to do in order to qualify for the VIP programme?
Since the platform wants you to enjoy your time here and to play the games for fun. By doing so, you might naturally qualify for the program. Jackpotjoy considers itself a responsible gaming operator and hence, does not wish to give out the criteria to qualify for the programme.
3. Is the membership for life, once qualified?
No. The VIP membership is only valid for two months. However, you can continue to hold the membership by regularly playing on the site. If you continue to qualify for the VIP status, you will continue to hold it.
4. What are the advantages of the VIP programme?
The VIP programme allows you to qualify for exclusive bonuses, offers, prizes, and jackpots. The VIP team also sponsors special events, which its VIP members can enjoy.
5. What other programmes are there for loyal customers?
Loyal and regular customers are eligible to receive loyalty bonuses. Each account is reviewed periodically and rewarded, depending on the play. There is also a Residents Club programme, which offers more exclusive bonuses and prizes for members.
6. What is the difference between the Residents Club and the VIP programme?
Both programmes offer exclusive bonuses and prizes to members. However, each programme has slightly different types of prizes to be awarded since they are tailored towards different types of players. Members are chosen on the basis of their playing style and gameplay.
7. Can I sign up for both programmes at the same time?
No, members only qualify for one loyalty scheme at a time. However, there are always some promotions and bonuses on offer at Jackpotjoy, irrespective of which loyalty scheme you are part of, and even whether you are a member of the programmes or not.
Jackpotjoy provides its players with great customer service. The team is polite and knowledgeable enough to answer the queries of the players. They are available 24/7.
The customers can contact the customer service team by many methods. Live chat and via email and phone are the most popular methods.
If you are opting to live chat, you will have to fill in an online form specifying your problem, name, and email address. Live chat support is available 24/7 to customers.
For those who prefer to call with their queries, you can call at 0800 458 0770 toll-free at any time of the day or night.
For email support, you have to fill in an online questionnaire, including the subject of discussion, the question in detail, name, email address, and select a category as well. You can also attach files.
They also have a FAQs section which is loaded with information for both new and experienced players. You can also reach out to them by filling up the contact form on their Contact Us page.
Check out our detailed review of Jackpotjoy casino for more information.