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How to Win at Jackpotjoy Live Casino

22 March 2018
par Dutch

New Customers Only | Commercial content | 18+

Set up in 2001 by Noel Hayden, JackpotJoy is now a part of the Gamesys Group. This casino site, which started life as a bingo site, is still known for its great bingo and slot games. You can now play a large number of unique games on JackpotJoy without ever having to step out of the house. The game’s themes are well-thought out and designed to appeal to the tastes of different customers. The customer service is good, and the bonuses and offers are quite enjoyable and interesting, whether you are a newcomer or an old member.

logo JackpotJoy

Casino Software

The JackpotJoy live casino is powered by Gamesys. Started in 2001 by Noel Hayden, this bingo-oriented site quickly incorporated a variety of other games as well. For placing bets, it is better to use the desktop version since the mobile version has fewer options for games. The simple navigation system and the easy dashboard interface makes the experience a great one for both the new players as well as the experienced online punters alike. For now, the games only include playing against the dealer and not against other members. Players can also use the demo mode to try out a game before placing bets.

System Requirements/Compatibility

You will need a 3G or a Wi-Fi connection.

For iOS users, it is compatible with iOS 7 or later. It is also compatible with a number of Android devices. The recommended browsers are Chrome and Firefox

Live Casino in Mobile

JackpotJoy offers live casino, where you can play games like Blackjack, Roulette, Poker, Baccarat, Dream Catcher, and Hold’em. The live casino games are run by dealers who are available to talk with you and clear all your doubts in real time. Currently, you can only play against the dealer and not against other members.  The app is free and can be used by both Android users and iOS users, most devices being compatible with the app.

Live Casino Bonus

welcome bonus JackpotJoy

New users to their live casino platform will receive the same welcome bonus on signing up for JackpotJoy. The platform caters to users with different experience levels. There are no special bonuses for the live casino players, but they are subject to the same offers and jackpots that are available through the rest of the platform.

VIP Program

In JackpotJoy, a regular member will eventually make their way to getting a VIP status. VIP players get extra benefits and bonuses as well as gifts on a regular basis. These can include tickets to sporting events or concerts. A VIP member also gets special bonuses on their birthdays and other anniversaries.

VIP JackpotJoy

For such members, the bonuses often do not carry even wagering requirements. The JackpotJoy VIP team also hosts a variety of interesting events, to which the VIP member has access. However, you cannot apply to be a VIP member. You have to continue playing and wait for JackpotJoy to upgrade your status.

Payment

JackpotJoy offers its players many options for banking in their live casino. With a single JackpotJoy account, you can play games across the platform.

payment options JackpotJoy

When depositing an amount for playing, there are many different payment methods to choose from. These methods include credit cards, debit cards, PaySafeCard, and PayPal. JackpotJoy does not believe in including transaction fees for either deposits or withdrawals. The deposits are instantly made while the withdrawals can take up to 1 – 5 days to reflect in your bank account, depending on the method chosen.

The currency used is either Euros or GBP and you can create your account in either currency. However, you cannot change your currency after the account is created and verified.

Playing Live Casino

Go to JackpotJoy main site, click on the live casino section and follow the instructions. Redeem any JackpotJoy promo code that you may have, and start playing. The support team is available to resolve any doubts you might have.

live casino JackpotJoy

Requirements

A good internet speed and a JackpotJoy account are required in order to be able to enjoy the various live casino games at JackpotJoy.

Live Casino in mobile app

JackpotJoy has a mobile presence, but it does not support the live casino experience. However, there are games you can play there. All games can also be played in demo mode on the mobile app or browser.

Customer service

JackpotJoy provides good customer care support to its members, old and new. There are different ways to contact the support team, including live chat, email, and telephone. The telephone number is toll-free and you can access them by calling 0800 458 0770.

customer service JackpotJoy

In order to use the live chat feature, you have to go to their website and click on the ‘contact’ section, and then choose the live chat. It is the same for the email feature, which can be used by filling in an email form on the website. JackpotJoy ensures that they will get back to you fairly quickly in order to resolve your queries or problems.

Opinions of the JackpotJoy Live Casino

The table below talks about the pros and cons of JackpotJoy live casino experience. Check them out. For more detailed information, do read our complete review of the JackpotJoy casino in general.

Pros Cons
👍 Great tables 👎 Cannot play against other members
👍 Many bonuses offers 👎 Not available in mobile app

JackpotJoy offers live casino, where you can play games like Blackjack, Roulette, Poker, Baccarat, Dream Catcher, and Hold’em. The live casino games are run by dealers who are available to talk with you and clear all your doubts in real time. Currently, you can only play against the dealer and not against other members. The live casino also regularly comes up with different bonus offers.

However, on the flip side, the JackpotJoy platform does not offer live casino on their mobile app. Another downside is that players can only play against the dealer and not against other members. Still, JackpotJoy is a great choice for those who want a live casino experience online.

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