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Jackpotjoy review

22 May 2017
par admin

This article offers an exhaustive overview of the main features and promotions put at players’ disposal by the Jackpotjoy operator. In this Jackpotjoy review, readers will also find out more about the welcome bonus, games, payment options available on the website, as seen in the table below.

Our rating
Welcome offer 4/5
Games offer 5/5
Other promos 4/5
Software & usability 3/5
Payment options 3/5
Customer service 5/5
Overall rating 4/5
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The Jackpotjoy Review

Jackpotjoy Welcome bonus – 4/5

When registering with Jackpotjoy, first-time members get to enjoy a welcome bonus of 250% of the first deposit up to a maximum of £250. Other online bingo operators follow the same pattern and offer similar prizes, although bigger and more well-known operators might raise the bar higher, giving away even £300 as welcome bonus.

The main wagering requirements to get the welcome bonus must be completed within 30 days after the member account has been credited to the account. These are the most important conditions to remember:

  • Members must be over 18 and residents of the UK or Ireland
  • Create an account on the website
  • Accept the terms and conditions stated by the operator
  • Place a minimum deposit of £10
  • Wager 4 times the value of the welcome bonus before making a cash withdrawal

Some Slots and Bingo games contribute more towards the wagering requirements. For example, Bingo games contribute 100%, Slots – 10%, Instant and Casino games – 5%, Roulette games (Splendide, Lite, High Stakes) – only 2.5%. When it comes to wagers on Baccarat, Craps, Video Poker, Blackjack, Snap and others from this category, they don’t contribute to the wagering conditions.

Jackpotjoy welcome bonus

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Games markets – 5/5

From this Jackpotjoy review, new members and exiting players ought to know that they can choose from a variety of games from bingo, slots to casino, instant games and scratchcards. In the bingo category, Jackpotjoy puts at players’ disposal 90 ball bingo, 75 ball bingo and Lotto Blotto games. Add to this the exclusive Bingo Royale and Take Me Out.

On the website, members will also have multiple slots variants such as multi-line slots (plus a selection of progressive jackpots that bring huge wins) and single-line, fast-paced classic slots (Winning Streak, High Five, Tycoons Progressive, Bullion Bonanza).

For table games, the operators prepared loads of examples from Blackjack to Pai Gow, Roulette, Video Poker. And with the Scratchcard, members can win instant games: Scratchcard Shop, Deal or No Deal, Monster Cravings, Fortune Teller Keno etc.

Jackpotjoy promos – 5/5

In this Jackpotjoy review, it is important to mention about the promo offers available on the Jackpotjoy website. Just like any other big online operators, this one has regular promo updates for its existing members. The Refer a friend bonus brings £20 to any player who recommends a friend for Jackpotjoy. They can refer up to 15 friends, who, once they join, need to make a minimum of £10 deposit and play at least £40 on the website.

The Cashback King Weekend promo offers 10% casino cashback ever weekend to anyone who plays a minimum of £50 on casino or casino mini games (excluding slots). With Monopoly City Spins, members can win 1 out of the 300 monopoly games if they opt in.

Jackpotjoy software & ease of use – 3/5

The Jackpotjoy website is easy to use, however, compared to other online operators, its design is not as attractive and modern as it could be. All the games can only be found online and, in order to play, there’s no need to download any software. In order to have a smooth online experience, it is recommended to use Google Chrome, although Mozilla Fireworks is also fine.

The operator has a mobile app as well compatible with iOS and Android devices. iPhone and iPad users need to download the free app from iTunes store, and Android users need to go on the website and download it straight from there. The app has the same content as the website, but it is much easier to manage and flip through.

Jackpotjoy software & website

Jackpotjoy Payment options – 3/5

Existing players have the following payment methods to use in order to make a deposit or to withdraw their funds:

  • For deposits: Visa Debit//Credit/Electron, PayPal, PaySafeCard, Maestro UK
  • For withdrawals: Visa Debit/Credit, Mastercard, PaySafeCard, PayPal

When it comes to deposits, there is a minimum deposit that members ought to make in a single transaction: £10. The maximum deposits allowed are £750 for PaySafeCard, £5,500 for PayPal and £20,000 for Credit and Debit Cards.

To withdraw funds, the maximum amount that can be processed in one transaction depends on the chosen payment method: usually of £10,000 or €10,000 for Debit and Credit Cards and MasterCard, and of £5,000 for PayPal. However, the minimum amount is of £10.

For the moment, there are only two types of currencies accepted on Jackpotjoy: Sterling Pounds and Euros, but the company promises to add more currencies to its list.

Jackpotjoy payment options

Jackpotjoy Customer care – 5/5

Existing and non-existing Jackpotjoy players have different ways of communicating with their customer service team. All communication channels are available non-stop so that anyone who has a query or a problem can get in touch with the company’s team any time of the day:

  • Live chat (available 24/7) on the website
  • Telephone (no fees) – 0800 458 0770
  • Email form (completed and submitted via the website)

The customer service team of Jackpotjoy is extremely friendly and always happy to help. The fact that they are available 24/7 is also a huge advantage especially for members who want an answer to their problems straightaway.

Our Verdict: Jackpotjoy overall review – 4/5

In this Jackpotjoy review, we have analysed the main bits relevant to any player looking to create an account on the website.

What we like What we don’t like
Great customer service team, available 24/7 Not enough payment methods
Lots of bingo and casino games The Android mobile software needs to be reinstalled often
Generous welcome bonus The mobile version should be more user-friendly

For players who are interested in signing up with the operator after reading this Jackpotjoy review, there is also a welcome bonus of 250% of the first deposit, with a total bonus of up to £250.

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